Terms & Conditions:
1. Payment Schedule
A contract form will be issued after a 25% token payment. The remaining 75% must be paid within 15 working days of signing the agreement.
2. Sales Target
The minimum sales target is set at 20,000 boxes per month.
3. Service Commitment
We, at Oxineer are committed to delivering products and services in accordance with your expectations and industry standards.
4. Contact Information
For any queries or further clarification, please feel free to contact us via email at info@oxineer.com.
5. Legal Compliance
By engaging in business with Oxineer, you agree to abide by all relevant laws and regulations governing the sale and purchase of goods and services.
6. Amendments
Any amendments or modifications to the terms and conditions of this agreement must be made in writing and signed by both parties.
7. Termination
Either party reserves the right to terminate the agreement in the event of a breach of contract, subject to the terms outlined herein.
8. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the course of business.
9. Entire Agreement
This document is the complete agreement, replacing all prior understandings. Proceeding with the transaction means you accept all stated terms and conditions.
Refund Policy for Oxineer Drinking Water:
Returns
We accept returns of Oxineer drinking water within 7 days of purchase. To be eligible for a return, the product must be unused, unopened, and in its original packaging.
Refunds
After receiving and inspecting your returned item, we’ll confirm receipt and refund status. Approved refunds will be processed to your original payment method within up to 3 months.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@oxineer.com.
Shipping
Stock delivery within 7 to 15 days. You are responsible for return shipping costs. Shipping costs are non-refundable. If a refund is issued, the return shipping cost will be deducted from the refund amount.
Contact
If you have any questions on how to return your item to us, contact our customer service team at info@oxineer.com.